Job reference: 3ARL-000545
Salary and band: Band 3 - £25,760 - £27,476 (will be pro rated for less than full time)
Staff Group: Not specified
Closing date: 30/04/2026
Department: 395 Acute & Rehabilitation L2
Location: Goodmayes Hospital
Job Type: Full Time
Hours Per Week: 37.5
Additional salary information: Plus HCAS - 15% of your basic salary, subject to a minimum payment of £4,870 and a maximum payment of £6,137 per annum (pro rata if part time)

Job Description

Job Overview:

Are you looking for a rewarding role with excellent career opportunities? An exciting opportunity has arisen for compassionate and motivated Band 3 Mental Health Support Worker to join our dedicated Multi-Disciplinary Team at NELFT. Vacancies are primarily within our Older Adults service in our Woodbury Unit in Leytonstone, with vacancies across our mental health inpatient services in Goodmayes Hospital.

Our Acute and Rehabilitation Directorate is currently delivering a large programme of transformation aimed at improving the experience of service users, carers and staff and making the directorate an excellent place to work and receive care. This includes a detailed development programme to promote career development for staff at all grades. This role presents an exciting opportunity to make a real contribution and develop your skills and further your career in the NHS or Mental Health.


Main duties of the job:

You will be joining a multi-disciplinary team that is committed to the provision of high-quality recovery focused and patient-centred care, staff development, and collaboration. The successful applicant will work with the team to promote a culture that fosters high employee engagement and a progressive attitude to service improvement. You will also work collaboratively with others to meet needs of patients and their families, demonstrating a passion for helping those experiencing mental health concerns.

Key Responsibilities:

The post holder will be responsible for caring for a defined group of patients with complex needs, including a wide range of physical disabilities as well as cognitive, perceptual and mental health problems. They may have acute or chronic conditions and will be treated individually at home or in a ward setting using evidence based practice as defined below:

  • Work as part of the relevant team to provide care to patients in the community setting either in their own home, clinics or inpatient units.
  • Responsible for own work and that of others within a broad framework.
  • Carrying out and monitoring treatment programmes as directed.
  • Forming part of an interdependent multi-disciplinary team helping to ensure that their input is integrated in to the patients overall care & treatment plans.
  • Promoting the recovery of patients and maintain their independence in the community.
  • Working a 24 hour, 365 day shift pattern including night shifts.

Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:

  • We are kind.
  • We are respectful.
  • We work together with our communities.

These three values help us to strive to provide the best care by the best people.


Starting with NELFT.

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period.

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Use of AI.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Certificates of sponsorship.

Please note the trust is unable to provide sponsorship for this position, applicants will need to have unrestricted right to work in the U.K

At NELFT, we are committed to building a workforce that reflects and supports the diverse communities we serve. As part of our ongoing efforts to strengthen local employment and deliver high quality, person centred care, we will prioritise applications from individuals living in our local boroughs and surrounding areas.


Contact -

Contact name: Angus Morris

Contact job title: HRO - Recruitment

Contact email address: angus.morris@nelft.nhs.uk

Contact telephone number: 0300 300 1530

Additional contact information: Recruitment Team

Take a look around the organisation https://www.nelft.nhs.uk/